Check the amount, currency, time limit and requirements in your account before acting.
Check the request status
Check the request status, payment details and verification, then prepare the right information for support.
Processing
The request is accepted but still being reviewed by the service or payment provider. Do not create duplicates.
Rejected
Read the reason and check payment details, limits and the selected method.
Verification
Complete any KYC request only inside the secure account interface.
Bonus balance
Confirm the active promotion requirements are complete and funds are withdrawable.
What to send support
Prepare the withdrawal ID, date, amount, currency, payment method and a status screenshot. Never share a password, full card number, CVV or one-time code.
Related guides
WINTELEGA26
Exact conditions depend on your country and are shown in the account.
Frequently asked questions
How do I apply promo code WINTELEGA26?
Enter the code in the promo field before confirming registration. Once the account exists, the link usually cannot be changed.
What do the offer terms depend on?
Exact conditions depend on your country and are shown in the account.
What should I check before depositing?
Check the amount, currency, time limit and requirements in your account before acting.